Privacy Policy
Effective Date: January 1, 2025
1. Introduction
WakoAI, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information when you use VoiceOS ("the Service").
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Voice recordings and transcriptions
- User preferences and settings
- Feedback and correspondence
2.2 Information Collected Automatically
- Device information (operating system, device type)
- Usage data (features used, frequency of use)
- Log data (IP address, access times)
- Performance metrics and crash reports
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the Service
- Improve and personalize your experience
- Process your voice input and generate text output
- Communicate with you about updates and support
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Processing and Storage
Local Processing: VoiceOS processes voice data locally on your device whenever possible to protect your privacy. Voice recordings are converted to text on your machine without being transmitted to our servers.
Cloud Services: Some advanced features may require cloud processing. In such cases, data is encrypted in transit and at rest. We use industry-standard security measures to protect your information.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information only for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Voice recordings processed locally are not stored by us. Account information is retained until you request deletion of your account.
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at hello@wako.ai.
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information (which we do not do).
9. Children's Privacy
VoiceOS is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
WakoAI, Inc.
Email: hello@wako.ai
San Francisco, CA
LinkedIn: @wako-ai